Ryan Mitchell

	Channel Sales Manager Nexsan
	Time at memoryBlue:	16 Months
	Prior to memoryBlue:	East Coast Cheerleading Academy

Why did you choose to launch your sales career with memoryBlue?

I knew memoryBlue worked with clients in the high tech field, and that was an industry that appealed to me because it’s fast-paced and constantly changing. I also knew that memoryBlue was known for hiring ‘green’ people and providing the training they need to be successful, so as someone new to the field, I saw it as a great opportunity.

Was your experience at memoryBlue what you expected?

I wasn’t sure what to expect coming in, but I thought it was awesome. I really enjoyed the camaraderie—I don’t think I’d be where I am today without the relationships I started there. We loved what we were doing and couldn’t get enough of it.

What did you like best about your position at memoryBlue?

Hands-down the best thing about it was the ability to control your own compensation. I had never had that before, and it proved to be a huge source of motivation.

What challenges did you encounter during your time at memoryBlue?

Prior to memoryBlue I was a coach and competitive cheerleader, so I had to get used to working in a completely different environment. I went from working later hours and being outside most of the day to waking up early and working behind a desk, so that was a big transition for me.

In what ways did your memoryBlue experience set you up for a successful career in high tech sales?

It’s really all about the little things, like learning how to communicate with clients and teammates. Also the day-to-day sales techniques, like how to get clients interested and how to drive the sales process. It’s also great experience in learning the grind—over time you learn how to keep your energy up day in and day out.

What are you doing now?

I manage channel sales for Nexsan. It’s a lot of relationship building. My role covers a lot though—everything from marketing to tech support, but it’s first and foremost about sales and closing deals.

Are there any sales tactics you learned at memoryBlue that you use in your current position?

One of the best tips I learned from Chris and Marc is to be timely. Getting there early, being the first—it can make the difference between closing the deal and losing the sale. You want to get in contact with the decision maker early so you can avoid gatekeepers.

What is the highlight of your career to date?

Getting promoted to my own territory here at Nexsan was huge for me. It’s been a great opportunity to take on more responsibility, learn new skills, and prove myself at the next level.